Frequently Asked Questions
If you would like to order something custom design, or to add additional details, color schemes, change fonts, etc, please send me message before purchasing to find out if I can customize how you’d like and if there will be an additional charge.
We accept Paypal payment method only
Due to the nature of digital products, no refunds or exchanges will be issued.
There are no cancellations or refunds on any emailed design. I am happy to correct any mistakes on my part. But as long as the product is as pictured on the listing, no refunds will be given.
Your purchased files are available automatically once payment has cleared. If you are having issues downloading, please send me a message.
If you checked out as a guest, you’ll receive an automated email from Vxels containing your download links. Please check your spam/junk/social/promotions folder if you can’t find this email. Please send me a message if you’re still unable to locate it.
“Will the links to download expire?”
Your download links will not expire. If you should ever find that they’re missing, please contact me and I’ll get them to you ASAP.